Privacy Policy

How Stay Cool Air Conditioning & Heating handles your personal information.

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How We Handle Your Information

Stay Cool Air Conditioning & Heating Inc. is a family-owned and operated business based in Canyon Country, CA. When you contact us, whether by phone, through our website, or by email, we may collect basic information like your name, address, and contact details so we can schedule service and follow up with you.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Any information you provide is used solely to deliver the residential HVAC service you requested and to communicate with you about your appointment or estimate.

Our website may use standard analytics tools to understand how visitors find and use our pages. This data is aggregate and anonymous. It tells us which pages are helpful, not who you are. If you have questions about how we use your data, call us directly at (888) 960-6003 or email 818staycool@gmail.com.

Information We Collect

We collect only what we need to do the job.

Contact Details

Your name, phone number, and email address when you reach out to schedule service or request information.

Service Address

Your home or property address so we can dispatch service to the right location in Santa Clarita or the surrounding area.

Service History

Notes about the work performed at your property, the equipment serviced, parts replaced, and any follow-up needed, so we can serve you better on future visits.

Website Usage

Anonymous traffic data via standard analytics tools. No personally identifiable information is collected through site browsing alone.

How We Use Your Information

The information you share with us is used to schedule and perform HVAC service, send appointment reminders or follow-ups, and respond to your questions. We may also use your contact information to let you know about seasonal maintenance reminders, for example, reminding Santa Clarita homeowners to schedule a tune-up before the heat arrives or before the first cold nights hit the valley. You can opt out of non-essential communication at any time by calling (888) 960-6003 or emailing 818staycool@gmail.com. We do not share your information with advertisers, data brokers, or any party not involved in delivering your service.

Third-Party Services

Our website may link to third-party platforms such as Google Maps or scheduling tools. Those services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of external sites. If you book service through our contact form or reach us through our coverage areas pages, the information you submit goes directly to us, not to a lead-generation service or call center.

Contact Us About This Policy

Questions about your data? Reach David directly.

Call (888) 960-6003 Request an estimate

Next step

Tell us about the job

Your name, your number and what needs doing. A person from Stay Cool Air Conditioning and Heating gets back to you.

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★★★★★

The owner David came over and installed the air conditioning and furnace in record time, 4 hours. This was during a heat wave. He and his crew were professional and courteous. They are a great family run business 😊.

Denise S., Google review

Text messages and your mobile number

We do not share, sell, rent or trade your mobile phone number or text message consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party, except the messaging provider that delivers our texts, which may use it only for that purpose.

Stay Cool Air Conditioning and Heating texts people who opt in, for example by texting us first or by asking us to text them when they request service. Consent to receive texts is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to any text to opt out. Reply HELP for help, or contact us at (888) 960-6003. See our terms for the full text messaging terms.